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Relive The Experience GRC
Highlights of the summit included a keynote address by General Colin Powell, USA (Ret.), a keynote address on 'Pervasive GRC' by MetricStream Executive Chairman, Gunjan Sinha, CEO and Board Director panel discussions moderated by Horasis Chairman, Dr. Frank Jürgen Richter, GRC analyst presentations, customer case study presentations, industry panels, and MetricStream product innovation and technology showcases.

A truly unifying and Pervasive GRC technology can help organizations build a centralized and transparent GRC ecosystem. It can support an enterprise-wide culture of GRC awareness and accountability by enabling and empowering each employee and business function to manage their risk and compliance responsibilities independently, while simultaneously rolling up data from across the enterprise to provide a complete top-level GRC perspective.

Amidst Big Data challenges, cyber threats, global supply chain disruptions, market volatility, and complex government regulations, the challenge of building a GRC-focused culture is daunting. We have to commit to this vision, and take proactive measures towards fulfilling it in a sustainable, methodical, analytical, and proactive way. Doing so will allow us to create more enduring value for our stakeholders.

Summit Videos

Featured Summit Speakers

General Colin L. Powell, USA (Ret.)

Former U.S. Secretary of State and National Security Advisor

We are delighted to inform you that General Colin L. Powell, former U.S. Secretary of State and National Security Advisor, will be delivering the keynote address at MetricStream GRC Summit.

General Powell is widely regarded as one of the nation's most talented and respected leaders. In his role as Chairman of the Joint Chiefs of Staff, and later as Secretary of State, he played a key role in addressing and resolving numerous regional and civil conflicts. General Powell earned an MBA at George Washington University. He was assigned to the Office of Management and Budget during the Nixon administration, an Assistant to the Deputy Secretary of Defense and the Secretary of Energy during the Carter administration, and National Security Adviser during the Reagan administration. In 1989, Powell was appointed as the Chairman of the Joint Chief of Staffs, and in 2000, as the 65th U.S. Secretary of State.

General Powell has spent his life inspiring many with his leadership skills. At MetricStream GRC Summit, he will speak about "Thriving on Risk", where he will discuss about balancing Risks and opportunities.

Adriaan Boon van Ostade

Global ERM Data Governance Leader
GE Capital

Adriaan Boon van Ostade is the Global Leader of the Enterprise Risk Management (ERM) Data Governance organization to support governance, risk management and compliance activities for many different GE Capital businesses across the globe.

He has 25+ years of global experience in financial services and industrial sectors of General Electric (GE). Most recently he was the leader of the ERM Data Governance team for GE Capital – Americas. He also was the business leader for a joint venture between GE Capital and Xerox and a Value Added Reseller in Europe. And he was the Global Six Sigma Quality Leader for GE's Reinsurance business. Prior to that he spent 16 years with GE Plastics and GE Appliances in commercial and business management positions.

Adriaan has an MBA from the University of Groningen in the Netherlands. He was born and raised in the Netherlands, but has worked and lived many years in the US, Europe and Latin America.

Angela Hoon


Angela is a principal in KPMG's Risk Consulting practice, serving as a leading principal in the global Governance, Risk, and Compliance (GRC) and Enterprise Risk Management (ERM) network. She has more than 19 years of ERM, GRC, and internal audit experience in a variety of industries, focusing on pharmaceutical and healthcare. Angela has worked with senior management and audit committees to develop and manage ERM programs. Angela's areas of focus include the development of GRC strategic implementation plans, and providing assistance in a variety of areas during GRC technology implementations, including business process readiness, data quality review, business requirements development, and training support.

Angela holds a bachelor's degree in commerce and accounting from the University of the Witwatersrand (South Africa), both the Charter Accountant (CA) and Certified Internal Auditor (CIA) designations.

Anil K. Suri

VP and Chief Risk & Audit Officer
Pacific Gas and Electric Company

Anil K. Suri is Vice President and Chief Risk and Audit Officer for PG&E Corporation and Pacific Gas and Electric Company. He is responsible for overseeing the company's enterprise wide risk management, internal audit, compliance and ethics, market and credit risk management, insurance and corporate security functions.

Suri joined PG&E in 2010 after owning and operating a risk management consultancy in New York, where he advised utility-industry senior management in the renewables, fuel supply and new generation markets, and managed market and credit risk of generation assets, pipelines and regulatory assets for utilities and other energy providers.

Prior to that, Suri founded the electricity hedging business as Managing Director of Wells Fargo Bank N.A. He served as CEO of E-lecTrade, Inc., which provided electricity procurement, sales, structuring and trading services for the energy industry, and was a founding partner of The Risk Partners, LLC, where he marketed risk advisory and risk transfer services to utilities, pension funds and insurance companies.

Ann Berzin

Director, Exelon Corp.
Director, Ingersoll-Rand PLC

Ann Berzin is a director of Exelon Corp. and serves on its audit, electric distribution and operation and risk committees. She is also a director of Ingersoll-Rand PLC and serves on its audit and finance committees. She has been involved in the review of the enterprise risk management activities of both companies. She has also served as a director of Constellation Energy and of Kindred Healthcare. Previously she served as CEO of FGIC, then a major provider of financial guarantees to municipal and asset-backed obligations, and, prior to that, as its General Counsel and a member of its risk underwriting committees.

Mrs. Berzin earned her BA from the University of Chicago and her JD from the University of Chicago Law School. She has served as Chair of the Visiting Committee on the College and Student Activities at the University of Chicago for the past six years.

Bob Karchinski

Senior VP & General Auditor
Boston Private Financial Holdings, Inc.

Bob Karchinski is Senior Vice President and General Auditor of Boston Private Financial Holdings, Inc.

Bob brings over 35 years of financial services experience performing both audit and consultative roles. Bob has held senior level positions with multinational organizations, such as Citibank and Bank of America, where he managed audit activities of domestic and international banking functions. Bob served as General Auditor for Societe Generale in the Americas Region and most recently at Countrywide Bank, prior to its acquisition by Bank of America, when he assisted in the monitoring of the transition. Bob possesses his CPA, and is a certified financial services auditor and certified fraud examiner.

Brenda Boultwood

VP of Industry Solutions

As the VP of Industry Solutions, Brenda is responsible for a portfolio of key industry verticals, including Energy and Utilities, Federal Agencies, and strategic Banking and Financial Services customers. Brenda comes to MetricStream with a rich career in Risk Management, having held several key roles at some of the largest global organizations

Most recently she served as the Senior VP and Chief Risk Officer at Constellation Energy. Prior to that, she served as Global Head of Strategy, Alternative Investment Services, at J.P. Morgan Chase. During her tenure at the company, Brenda also served as the Global Head of Strategic Risk Management for its Treasury Services group & Global Business Head of Derivative Services. At Bank One, she served as Head of Corporate Market Risk Management & Counterparty Credit, and Head of Corporate Operational Risk Management, before advancing to become Head of Global Risk Management for the company's Treasury Services group.

Brenda graduated with honors from the University of South Carolina with Bachelor's degree in International Relations.

Bret S. Bissey, FACHE, MBA, CHC

Senior VP, Chief Ethics & Compliance Officer
University of Medicine & Dentistry of New Jersey

Bret Bissey is a nationally recognized healthcare compliance professional. In 2010, he joined UMDNJ, where he is responsible for leading compliance and ethics program of the largest free-standing, public health sciences university in the US. He is the author of the Compliance Officer's Handbook (2006) and has consistently presented at regional and national industry conferences/meetings since 1997. Bret has over 28 years of diversified health care compliance and management experience at Deborah Heart and Lung Center, Lehigh Valley Hospital, Cabot Marsh/QuadraMed, IMA Consulting and Covance, Inc. Bret earned his MBA from Wilkes College in Wilkes-Barre, Pennsylvania, with majors in Marketing and Healthcare Administration and his B.S. in Business Administration from Shippensburg. He is a Fellow of the American College of Healthcare Executives, a member of the Health Care Compliance Association, American College of Medical Practice Executives, Healthcare Financial Management Association and the Ethics Officer Association.

Carole Stern Switzer

Co-Founder and President
Open Compliance & Ethics Group

Carole Switzer is the Co-Founder and President of the Open Compliance & Ethics Group (OCEG) - a global non-profit think-tank that provides objective process and technical standards, guidelines & online resources to help organizations achieve Principled Performance.

Ms. Switzer is a recognized leader in corporate governance, risk management & compliance. She holds a GRC Professional Certification from GRC Certify, is frequently published in leading business magazines, and lectures on GRC internationally.

She has held the top level AV preeminent rating for outstanding attorneys for more than 25 years. In 2010, she was honored with a lifetime membership in the Institute for Risk Management and was recognized in the 2012 edition of the Martindale-Hubbell Bar Register of Preeminent Women Lawyers. Prior to the formation of OCEG, Ms. Switzer was a founder and principal in Mitigation Strategies, LLC. She also maintained a well-recognized environmental law practice for 20 years, during which time she was honored by an American Bar Association to the ABA Standing Committee on Environmental Law.

Chris McClean

Senior Analyst

Chris contributes to Forrester's offerings for the Security & Risk Professional, leading the company's coverage of governance, risk management, and compliance (GRC). In this role, he helps clients around the world implement successful strategies, best practices, and technologies to support GRC programs as well as related functions such as enterprise risk management, corporate compliance, and corporate social responsibility. Chris is a frequent speaker on these subjects at vendor and industry events, and he has been quoted by top media outlets, including CFO Magazine, Compliance Week, and the Financial Times.

Chris' previous experience includes public relations and marketing for security, compliance, and risk management vendors. Chris has an M.S. in business ethics and compliance from the New England College of Business and Finance, and a B.S. in marketing from California State University, Fresno.

David Bohm

Managing Director, Global Consumer Compliance Testing

David has been with Citi for 26 years. He began his career in retail banking where he spent the first 10 years in sales as a branch manager. The next 10 years were in various Operations and Technology leadership roles, including US back office operations, US Branch Operations and for 3 years as the Head of Operations and Technology for Citibank Japan, a locally chartered bank headquartered in Tokyo. The remainder of his career has been in Compliance and internal control. He has served and the head of Compliance Control, as well as Control and Emerging Risk for Citi's North America consumer businesses. He now serves as Managing Director and the Global Co-head of Compliance Testing for Citigroup, as well the Compliance testing head for Citibank NA. He is responsible for all compliance testing policies, activities and programs, as well as the systems, programs and technology repository for all key regulatory requirements, controls and assessments across Citi's global businesses, as well as the related regulatory interactions.

David Koenig

Chief Executive Officer
The Governance Fund

David R. Koenig is the Chief Executive Officer of The Governance Fund Advisors, LLC, leader of the Directors and Chief Risk Officers group (the DCRO), and the author of "Governance Reimagined: Organizational Design, Risk and Value Creation."

In 2010, David was chosen as a winner of Management Innovation eXchange's M-Prize competition – Reinventing Leadership. In 2008, he received the PRMIA top honor, the Higher Standard Award. In 2007, he was named by his industry peers as one of the first 100 members of the Risk Who's Who International Honorary Society.

Formerly an officer of the First National Bank of Chicago, GMAC/RFC, Principal Financial Group and U.S. Bancorp Piper Jaffray, Koenig has been active in the financial markets for over 25 years. He served as the Chair of the Board of Directors of PRMIA from 2002 to 2005, was a member of the association's Ethics Committee from 2002 to 2012 and was the Chair of that committee from 2011 to 2012. Koenig has been a featured speaker at 70+ events in 4 continents.

David Paris

Global Solutions Partner - Risk, Compliance and Data, BFSI

David Paris has 30 years of broad exposure across banking and securities sectors in Europe, Asia and the U.S. in management and advisory roles for risk, operations and technology design and transformation.

He oversees risk, compliance and data management solution development & distribution globally for HCL. He spent 11 years in commercial banking credit risk, project finance and trade finance sectors with Wells Fargo Bank, First Interstate Bank of California and First City-Texas. In 1991, he established a regional financial services and direct investment advisory business in Hong Kong, acquired by Ernst & Young in 1995, where he became head of their East Asian financial services consulting practice. In 1999, he moved to London as global credit and market risk director for Instinet. In 2002, he joined Deutsche Bank as Global Head of Information Management Services. He moved to IBM in 2007 as an Associate Partner, Risk Solutions in their Global Business Services unit, subsequently transferring into IBM's Information Management Software division to establish their Information Agenda pre-sales consulting capability for financial services in Northeast

Denise DeAmore

Executive VP
State Street Corporation

As Executive Vice President and Chief Administrative Officer of State Street's Corporate Audit Division, Ms. Denise DeAmore is responsible for overall coordination and implementation of the Corporate Audit Strategic Plan and the Corporate Audit's transformation. Ms. DeAmore joined State Street in 1991 and has more than 30 years of experience in the areas of program & project management, operations and IT effectiveness, organizational design & change management. During her time at State Street, Ms. DeAmore managed the company's technology operations centers, established the IT relationship management and the service delivery program, and developed the corporate continuity program. Ms. DeAmore was also responsible for the design and development of State Street's GIS program and, in 2004, was named New England Information Security Executive of the Year.

Prior to State Street, Ms. DeAmore held technology and ops management positions at Shawmut National Corp, Orion Group, and Allstate Insurance Company. She holds a Bachelor of Arts degree from Boston College.

Dorian Cougias

Network Frontiers

Mr. Dorian J. Cougias is the co-founder of Network Frontiers, a company that focuses on metrics, systems continuity, regulatory compliance, & governance. As the Primary Architect & Compliance Scientist for the Unified Compliance Framework (UCF), Cougias has created the first independent initiative ever to exclusively support the IT compliance management process. By focusing on commonalities across all the major regulations, simplified architecture and standards based development, the UCF supports a strategic approach to IT compliance that reduces cost, limits liability, and leverages the value of compliance related technologies and services across the enterprise.

Mr. Dorian Cougias has written and spoken extensively on all matters of information technology. He serves as an advisor or working group member to the Payment Card Industry Council, Financial Technology Forum, and other industry organizations. Mr. Cougias was an Adjunct Professor of Technology, lecturing and serving on the board of advisors of the University of Delaware; College of Human Services, Education and Public Policy.

Eric M. Baim

Executive Director
Novartis Pharmaceuticals Corporation

Eric M. Baim is an Executive Director in the Ethics & Compliance Department at Novartis Pharmaceuticals Corporation (NPC). He leads the Department's Policy & Risk Management Center of Excellence, which is tasked with providing expertise and advice to fulfill the written standards and oversight elements of an effective compliance program. The Policy and Risk Management team also is responsible for the development, implementation and administration of the Company's risk assessment process to identify, assess, and mitigate the legal and healthcare compliance risks of company's business activities, processes and systems. Before joining NPC, Eric practiced law in Washington, DC, providing healthcare legal and regulatory counseling to a wide variety of clients, with a focus on fraud and abuse and compliance issues. Eric was selected by Nightingale's Healthcare News as one of ten Outstanding Healthcare Fraud and Compliance Lawyers (2010). He earned his J.D. and M.A. (Public Policy Studies) from Duke University, an M.A. (Clinical Psychology) from University of Cincinnati, and a B.A. from the University of North Carolina.

Frank Fiorille

Senior Director of Risk Management

Frank is the Sr Director of Risk Management at Paychex, a leading provider of payroll, human resource, and benefits outsourcing solutions for small and medium-sized businesses. Fiorille has over 20 years experience in risk management and credit and joined Paychex in 2002 to lead the company's initiative to build an enterprise wide risk apparatus. He was named as one of the 100 Most Influential People in Finance-Treasury & Risk Magazine in 2008 and 2009. Frank's team received 11 individual Alexander Hamilton Awards over the past 6 years in excellence in Risk Management, more than any other company over that time frame. Before joining Paychex he spent four years with PNC Financial in Pittsburgh, Pennsylvania working in their Corporate Credit Policy area overseeing various commercial and consumer risk units and reporting directly to the Chief Credit Officer of the company. Prior to his work with PNC, he spent twelve years with Citigroup in New York holding various risk management and credit roles within their U.S consumer bank. He is an also graduate of the inaugural 2007 class at the Wharton Business School at the University of Pennsylvania advanced risk management program.

Dr. Frank-Jürgen Richter

Horasis: The Global Visions Community

Dr. Frank-Jürgen Richter is the Chairman of Horasis: The Global Visions Community. Horasis is an independent international organization committed to enacting visions for a sustainable future. Prior to founding Horasis, Dr. Richter was a Director of the World Economic Forum. Under his leadership, the Forum's Summits in Asia and the Asia part of 'Davos' have evolved to facilitate the exchange of expertise between leaders in business, government, and civil society.

As one of the leading analysts of international business and emerging economies, he influences major business and governmental decisions with his public commentary. Dr. Richter is also an active scholar and has authored and edited a series of best-selling books on global strategy and Asian business. He has addressed audiences at several high-level events. His writings appeared in the financial and regional press. He has been interviewed by several publications and appeared on CNN, BBC, CNBC, CCTV (China Central Television) as well as the Voice of America. Dr. Richter was educated in Germany, France, Mexico and Japan.

French Caldwell

VP & Gartner Fellow

French Caldwell is a Vice President and Gartner fellow in Gartner Research, where he leads governance, risk and compliance research. Mr. Caldwell advises executive clients and program managers of Global 2000 companies and government agencies on strategies, markets, public policy and processes. He leads strategic research and advisory projects on risk management, governance, compliance, corp governance, enterprise risk management (ERM), vendor and IT risk management, public policy and legal development, social risk management, and strategic information risk analysis.

He advises on emerging issues in public policy and corporate affairs such as Dodd-Frank Whistleblower rules, U. K. Bribery Act, cross border compliance, and third party risk management. He led the ground-breaking White House sponsored cyber terrorism war game, Digital Pearl Harbor, and has also appeared on international news programs, including a documentary on the History Channel. Mr. Caldwell established key Gartner Research and Advisory Programs on knowledge management, public policy, digital society, the government, and risk management and compliance.

Gaurav Kapoor


As Chief Operating Officer of MetricStream, Gaurav has overall responsibility for Sales, Marketing, Customer Advocacy and the Partner Ecosystem. Until 2010, he served as the CFO of the company and the General Manager of GRC. Gaurav has held various positions at MetricStream since inception and has been instrumental in shaping key strategic initiatives that have helped MetricStream become a global leader in Governance, Risk and Compliance (GRC).

Gaurav has more than a decade of experience in building & growing enterprise software and internet companies. He founded ComplianceOnline.com that has grown to become a leading online GRC community and content property. Prior to that, he spent nearly a decade in marketing, finance & operating roles with Citigroup in US and Asia.

Gaurav has a B. Tech. degree (with Honors) from the Institute of Technology in India, a degree in Business from FMS, Delhi and an MBA from the Wharton Business School, where he graduated as a Palmer Scholar. He is a thought leader in the GRC space.

Gene Fox

Director, Financial Controls

With the merger of Constellation Energy and Exelon, Gene Fox joined Exelon as Director, Financial Controls, in April 2012. He is responsible for overseeing the execution of compliance with the Sarbanes-Oxley Act of 2002.

Prior to the merger, Fox was the Director of Internal Control & Financial Policy of Constellation since 2009. He joined the company in 2001 as Director, Corporate Audit. In 2003, Fox was appointed as VP, Compliance & Business Processes for the Commodities Group. Prior to joining Constellation Energy, Fox held audit positions at Freddie Mac, Bank of America/NationsBank/Maryland National Bank and Black & Decker.

Fox earned a bachelor's degree in Business Administration from Salisbury State University, a bachelor's degree in Accounting from the University of Baltimore & studied graduate business management at the Loyola College of Maryland.

Fox became a Certified Public Accountant in the State of Maryland in 1986. He is an active member of AICPA and IIA.

Glen Mackey

Glen Mackey
Chief Risk Officer
NRG Energy, Inc.

Glen Mackey joins us directly from the front lines of commodity trading and risk management. He is currently the CRO of NRG Energy, a Fortune 300 company headquartered in Princeton, NJ. Mackey was also the Head of Global Risk Management at Nexen Inc., where he managed the international commodity risk associated with Nexen's oil, liquids, gas, and power marketing and trading businesses.

He has 21 years of commercial, and financial management experience within the energy and financial services sectors, cultivated with international industry leaders such as Westcoast Energy, Engage Energy, Duke Energy Marketing, Koch Energy Trading, KPMG, and TD Financial Group.

Glen has a MBA, undergraduate degree in Finance, and Diploma of Applied Arts in Business Administration. Glen's professional activities have included membership in the Committee of Chief Risk Officers, the Global Association of Risk Professionals, Professional Risk Managers International Association, Energy Risk Management Association of Canada, Canadian Energy Marketing Association of Creditors, and the International Energy Creditors Association.

Gunjan Sinha

Executive Chairman

As the Chairman of MetricStream, Mr. Gunjan Sinha is responsible for leading the strategy and execution of the company. Over his career, Gunjan has spent over twenty years in various entrepreneurial, board and executive positions, building many innovative businesses. As an internet pioneer, he was the Co-Founder and President of WhoWhere? Inc., a leading internet directory services company which was acquired by Lycos in 1998; as well as eGain, an online customer services company which he built from inception to post NASDAQ IPO. Gunjan serves on the Boards of several Silicon Valley companies and in 2012, was appointed to the Board of US-India Science and Technology Research Endowment by the Office of Science and Technology Policy at the White House.

Gunjan obtained a Bachelor of Science & a Master of Science Degree in Computer Science from the Indian Institute of Technology, New Delhi, and UC Santa Cruz, respectively. He also holds a Master of Science Degree in Industrial Engineering & Eng. Management from Stanford University. Gunjan was recognized as one of the fifty most successful Indian immigrant entrepreneurs in the U.S. by Silicon India.

Holly Kay Vavrek

Director of Audit and Internal Controls
Noranda Aluminum

Ms. Vavrek is the Director of Audit and Internal Controls for Noranda Aluminum, a publicly traded NYSE company. She has built and transformed Noranda's internal audit function over the past 3 and a half years including being part of the team that took the company public. In addition to being CAE, Ms. Vavrek currently serves on several key senior management committees, including the disclosure and risk committees. Her previous background includes Internal Audit management positions in the defense & aerospace industries.

Jackie Johnson

Director – Global Business Services
P&G Corporate Information Security

Jackie is the director of P&G Corporate Information Security for P&G's Global Business Services. She is responsible for the overall P&G information security direction including information asset protection, privacy, and security controls related to IT solutions and operational reliability. She is a sponsor of the GBS Business Transformation Competency.

Jackie's career spans 25 years leading IT application development, support and client management across various businesses in P&G including Customer Business Development, Finance, IT Infrastructure, Product Supply, Global Pet Care, Fabric Care, Health Care, Snacks, Health & Well-Being business.

Jackie leads the Information Decision & Solutions African-American Leadership team focused on the recruitment, development, progression & retention of IDS African-American employees. She is also a member of the IT Senior Management Forum, an external IT organization whose mission is to grow and develop the pipeline with the next generation of African-American IT executives. Jackie earned a bachelor's degree from Miami University in Applied Science.

Keri Dawson

VP of Compliance Online Advisory Services

Keri Dawson is the Vice President of ComplianceOnline Advisory Services at MetricStream. She is responsible for leading the integration and continued growth of MetricStream's cloud-based content and consulting services, with focus on driving MetricStream's next generation content and service portfolios across the ComplianceOnline business unit.

Keri was formerly a Director with KPMG and has over fifteen years of consulting experience in audit, risk, controls, and compliance. She was a leader in KPMG's GRC Technologies practice, and has been active in governance, risk and compliance domain for over a decade. Keri's delivery portfolio includes system implementations, internal audit and regulatory compliance services, external audits and attestation services, IT strategy and risk assessments, and performance improvement projects. Keri holds a Bachelor of Science in Environmental Science from the University of North Carolina - Chapel Hill. She is a Certified Information Systems Auditor (CISA) and a Project Management Professional (PMP).

Leanne Battle

Director of Research Information

Leanne is the Director of Research Information for Primary Law at LexisNexis, a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. Ms. Battle has over 15 years of experience in the legal information industry and joined LexisNexis in 2000 as a part of the Librarian Relations Group.

She joined the LexisNexis Research and Litigation Solutions team in 2011 to manage the primary law portfolio for the Eastern US. Currently, she also leads an initiative to provide global statutory, regulatory and compliance content and tools to corporate, legal and government clients.

Prior to joining LexisNexis she served as a law librarian and technology specialist in a national law firm and a leading private university.

C. Lisa Rawls


Lisa is a director in KPMG's Advisory Services practice with more than eight years of risk consulting experience. Focusing on Governance, Risk, and Compliance (GRC) services, Lisa serves as the KPMG Champion for MetricStream's GRC technology and KPMG's relationship with MetricStream. She has extensive experience in leading projects encompassing GRC business process improvement; GRC convergence and integration strategy; and GRC technology implementation. Lisa's experience includes providing services to clients across the full lifecycle of process improvement through enablement via technology and system implementation to help companies more effectively manage oversight and assurance functions. Lisa's current and past clients include some of the leading entities in the aerospace and defense, financial services, and energy and utilities industries.

Lisa holds a BS degree in Information and Systems Engineering from the University of Virginia's School of Engineering and Applied Sciences, and both the Certified Information Systems Auditor (CISA) and Project Management Professional (PMP) designations.

Michael Rasmussen

JD, GRCP, OCEG Fellow Chief GRC Pundit
GRC 20/20 Research

Mr. Rasmussen is an internationally recognized pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of corporate compliance, business ethics, policy management, and corporate culture. With 18+ years of experience in this space, Mr. Rasmussen helps organizations improve GRC processes and choose technologies that are effective, efficient, and agile. He is a sough-after keynote speaker, author and advisor, and is noted as the "father of GRC" – being the first to define and model the GRC market in 2002 while at Forrester.

Michael has contributed to many U.S. Congressional reports and committees, & currently serves on the Leadership Council of OCEG, and chairs the OCEG Technology Council. Before Corporate Integrity, Michal was the Vice President & 'Top Analyst' at Forrester Research, Inc. Before Forrester, he led the Risk and Compliance Consulting Practice at a Professional Services firm, and has specific experience managing compliance & risk within organizations.

Neil Marshall

Global Director, Quality & Food Safety
The Coca-Cola Company

Neil Marshall, Global Director Quality & Food Safety for The Coca-Cola Company. His overarching responsibility is to lead global strategic Food Safety initiatives and programs to ensure product quality whilst reducing risks across the Supply Chain.

Neil is based in Atlanta and he joined the Coca-Cola system in June 1999. He has worked in a number of Quality and Supply Chain technical roles within the Coca-Cola. Neil led a global Food Safety project team in 2007-08 to mitigate Supply Chain risks for the 2008 Beijing Olympics, was the Global Technical Crisis Management lead at the 2010 World Cup in South Africa and the Global technical lead for the 2012 London Olympics for Coca-Cola.

Neil recently led the food and packaging industry steering group responsible for the development of PAS 223: Prerequisite Programs and Design Requirements for Food Safety for Food Packaging which was published in July 2011. Neil is a member of the GFSI technical workgroups and is the Vice President and board member of SSAFE.

Peyman Mestchian

Managing Partner

Peyman is Managing Partner at Chartis overseeing research strategy, advisory services & key commercial relationship. Previously, he was the CEO of Risk Technology International (RiskTech), where he led the development of their international consulting practice & the trade sale to Hexaware Technologies.

Before joining RiskTech, Peyman was the Global Head of the Enterprise Risk Management Practice at SAS. Before SAS, he was a Director of the Business Risk Consulting practice at Ernst & Young (London) and was also a member of E&Y's global taskforce for developing new products & solutions for enterprise risk management. Over the last 15 years Peyman has been involved in numerous board-level projects establishing risk management systems for leading organizations, and has acted as lead advisor in several high profile risk technology space merger & acquisition.

He has a Bachelor's degree in computer science, a Master's degree in human-computer interaction from the University of London, and an MBA from London Business School. He is a Fellow of the Institute of Risk Management.

Pierre Josse

Head of Internal Audit Tools & Methodologies
Societe Generale

Pierre Josse has been working within Societe Generale internal audit for 8 years. He has been in charge of internal audit tools and processes, first within the corporate & investment bank, and then for the whole internal audit of the Group for 3 years. After the reorganization of internal audit that groups together the 1500 auditors of the Societe Generale Group within a single division, he worked especially these last 3 years in setting up:

- an information system with IT projects on each main audit processes (Risk assessment, Mission management, Recommendation follow-up, Knowledge management.) ;

- an organization for creating, sharing and updating audit methodologies ;

- an overall internal audit training path based on trainings provided by external provider or e-learnings or trainings given by internal auditors.

Randy Rankin

VP, CSR Services
Bureau Veritas

Randy Rankin has over 25 years experience in the risk and supply chain management serving top-tier consumer products companies. Randy has significant business experience and expertise in strategy, operations and finance. In his roles as a consultant, owner of a global enterprise, and an executive in a global testing and inspection firm, Randy has consistently demonstrated the ability to understand a wide variety of complex business problems and develop actionable solutions.

Since 2008, Mr. Rankin has been with Bureau Veritas Consumer Products Services (BVCPS) as the VP of CSR Services. In his role he is directly responsible for the global provision of supply chain social compliance services – and the associated client relationships. In 2011, Mr. Rankin assumed responsibility for the development and implementation of the product line strategy for Inspections, Audits and Consulting services (IAC) for BVCPS in the Americas. Prior to joining Bureau Veritas, Mr. Rankin held positions in professional services including: Global Social Compliance LLC (Founder and CEO) and PwC (Partner).

Dr. Robert M. Mark

Black Diamond Risk and Former CRO of CIBC

Dr. Robert M. Mark is the Chief Executive Officer of Black Diamond Risk which provides corporate governance, risk management consulting, risk software tools and transaction services. He serves on several boards as well as on Checkpoint's Investment Committee. He is the Vice Chairperson of the Board of the Professional Risk Managers' International Association (PRMIA). Prior to his current position, he was the Senior Executive Vice-President and Chief Risk Officer (CRO) at the Canadian Imperial Bank of Commerce (CIBC). Dr. Mark was a member of the Management Committee. His global responsibility covered all credit, market, and operating risks for all of CIBC as well as for its subsidiaries. Prior to his CRO position, Dr. Mark was the Corporate Treasurer at CIBC.

Scott R Roe

President, CEO & Chairman
Corporate Risk Solutions, Inc.

Scott Roe has 31 years of government, private-sector and electric utility sector security experience which has included Fortune 500 companies in the U.S. and internationally. He specializes in providing consulting services in the following areas: NERC CIP Compliance, security master planning; regulatory compliance; physical and information protection programs; security project management; business continuity planning; security awareness and training programs; and testimony services for commissions, legislative bodies and legal proceedings.

Mr. Roe is a former Member of the European Nuclear Accident Incident Response Alert (NAIRA) Team. He is a Certified Protection Professional (CPP), a Physical Security Professional (PSP), a Certified Security Project Manager (CSPM) & an Advanced CPTED Practitioner.He is a highly sought after speaker and presenter at various security forums. He has presented & published numerous white papers on NERC CIP Compliance, utility security, business continuity planning, cyber vulnerability assessments & penetration testing, and the advantages of a role-based access control program.

Shellye Archambeau


As the CEO of MetricStream, Shellye Archambeau is responsible for running all facets of the business. Ms. Archambeau has a proven executive management track record and over 20 years of experience driving sales growth in the technology industry.

Prior to MetricStream, Ms. Archambeau was the Chief Marketing Officer and Executive Vice President of Sales for Loudcloud, where she was responsible for the company's global sales and marketing activities. At Loudcloud, she led their transformation into an enterprise focused company, and grew sales 50% year-over-year. She has also served as the CMO of NorthPoint Communications, where she led the design and implementation of the company's sales & marketing strategy. Prior to that, Ms. Archambeau served as the President of Blockbuster, Inc.'s e-commerce division & was recognized by Internet World as one of the Top 25 'Click and Mortar' executives in the country in 2000. She spent the previous fifteen years at IBM, holding several international and domestic executive positions. She earned her Bachelor of Science degree from University of Pennsylvania, Wharton School of Business.

Silvio de Girolamo

Chief Audit Executive & Sustainability
Autogrill Group

Silvio de Girolamo has been working as the Chief Audit Executive and Sustainability at Autogrill Group since 2000.

Prior to joining Autogrill, Silvio worked in a variety of multinational organizations, including the Italian energy and oil company, ENI SpA, and the American manufacturing company, 3M Minnesota Mining & Manufacturing. He has twenty years of experience in the fields of Sustainability, Corporate Governance, Internal Audit, and Risk Management.

Silvio is a member of the Supervisory Board of Autogrill SpA, Autogrill Austria and AC Holding Netherlands. He holds various positions in professional organizations including: AIIA, CSR Manager Network and Global Reporting Initiative (GRI). Silvio has been speaking in various international conferences, and has co-authored several books on Corporate Governance (A Trip of Values – Egea 2008), and Sustainability (Good for Companies Good of Society) – Franco Angeli 2012. He also teaches Internal Audit and Corporate Governance themes in some of the topmost Italian universities.

Spyro Karetsos

Director of Enterprise Risk Management,

Spyro Karetsos is a Vanguard Principal, leading Enterprise Risk Management. His team consists of risk managers who provide education, expertise & thought leadership solutions to strengthen risk and control framework, and shape the corporate governance strategy. Before joining Vanguard, Mr. Karetsos was the global co-head of Goldman Sachs' operational risk management & analysis department. Before Goldman Sachs, Mr. Karetsos spent ten years in the Federal Reserve System. He worked at the Federal Reserve Bank of New York, and became an AVP of the Federal Reserve Bank of Philadelphia. He also served as the staff director of the credit risk management department.

Mr. Karetsos earned his BA in policy studies from Dickinson College, and his MBA from Pace University. He holds a certificate in commercial banking from the Graduate School of Banking at the University of Wisconsin. He serves on RMA's operational and enterprise risk management advisory committees, SIFMA's sub-committee on operational risk management, and ICI's risk management committee.

Susan Hancock

VP of Strategic Programs Development
AIB International

Susan Hancock, VP of Strategic Programs Development, leads the design, development, delivery and positioning of Learning and Performance Improvement products and services at AIB International. With over 20 years of experience in high tech and management consulting firms, Susan is well-positioned to help AIBI clients increase human performance capability through training, performance, knowledge, and process management. At Accenture, Oracle, SumTotal Systems and Hewitt Associates, she focused primarily on Competency Modeling, Instructional Design, Process Modeling, HR Outsourcing, and Systems Analysis and Design. Some of her many clients have been: the Government of Puerto Rico, McKesson, Bank of Montreal and Sun Microsystems. Susan has her MBA from the University of Oklahoma, and a BA in Spanish from Columbia University.

Susan Palm

VP of Industry Solutions

As the VP of Industry Solutions, Susan Palm is responsible for driving growth for MetricStream in specific industries including Financial Services. Susan comes to MetricStream with over 27 years as a practitioner in Governance and Risk Management. Most recently, as the Senior Vice President of Audit and Risk at Sterling Savings Bank, Susan was responsible for Audit, Compliance, Fraud, Credit Review and Enterprise Risk Management. She has also spent several years in consulting. Prior to that, Susan spent over two decades at Norwest and Wells Fargo where she served as the Senior Vice President of Enterprise Governance and Risk Management. She was actively engaged with the Board of Directors, Federal Reserve, the OCC, other regulatory bodies, and has led various National Operational Risk committees eg BITS Regulatory Overlap Reconciliation and the Basel ANPR. She is a regular speaker at several forums in Governance Risk and Compliance (GRC). Susan received her B.A. in Economics from Lawrence University, and graduated from the Stanford Graduate School of Business' Executive Program.

Thomas Quinlane

President & CEO
R.R. Donnelley & Sons Company

Thomas Quinlan is the President and CEO of Chicago-based R.R. Donnelley & Sons Company. Mr. Quinlan, 49, joined R.R. Donnelley in February, 2004, and in 2006 became Group President, Global Services & CFO. From 2004 to 2006, he served R.R. Donnelley as Executive VP, Operations, with primary responsibility for the integration of R.R. Donnelley and Moore Wallace. Previously, at Moore Wallace from 2000 to 2004, Mr. Quinlan served variously as Executive VP-Operations; VP-Business Integration; Executive VP-Office of the CEO & Treasurer. From 1994 until 1999, at World Color Press, Inc., he served in various finance capacities, including as Senior VP & Treasurer. He has previous finance experience at Walter Industries, Marsh & McLennan, & Kidder Peabody. Mr. Quinlan holds an MBA in finance from St. John's University, which recognized him with its Outstanding Alumni Achievement Medal in 2010, and a BSc in Business Administration from Pace University, which conferred upon him an honorary doctorate in Commercial Science & its 46th Leaders in Management Award in 2009.

Toby Shore

Chief Risk Officer
Dubai Aluminium

Toby joined DUBAL in August 2008 just prior to the full impact of the Global Financial Crisis took hold as the Senior Credit Risk Officer with the remit of articulating, implementing and managing DUBAL's credit risk philosophy. In July 2010, Toby's portfolio was expanded to include the Corporate Treasury responsibilities of Cash Management, Treasury Operations, Accounts Receivable, Credit Control, Credit Risk Analysis and Corporate Insurances. In late 2011 Toby's portfolio was further expanded to incorporate the portfolio of Chief Risk Officer responsible for implementing and managing the enterprise risk management framework within DUBAL. Prior to joining DUBAL, Toby held the position of Executive Manager at Atradius Credit Insurance NV in Sydney, Australia where he was responsible for the credit risk underwriting, claims assessment and insurance debt recovery for Atradius' operations in AustralAsia and South East Asia. He has a Bachelor Of International Business, an MBA and successfully completed the Association of Corporate Treasurers MCT Programme in 2012.

Tom Harper

Senior Vice President and General Auditor
Federal Home Loan Bank of Chicago

Tom Harper is Senior Vice President and General Auditor for the Federal Home Loan Bank of Chicago. Prior to joining the Bank as Audit Director in June 2005, he worked for JPMorgan Chase (formally Bank One). Tom was in charge of the teams supporting Capital Markets & International Treasury Services, Commercial and Corporate areas, and Investment Banking. Latterly, he was accountable for the audit of JPMorgan's Corporate areas based out of New York. Prior to coming to Chicago, he was a manager on the International audit team based in the UK. Tom has managed business and technology audits and brings a proactive and creative product and business knowledge to all projects. Prior to JPMorgan/Bank One, Tom worked for BZW (a securities house) and prior to that KPMG for 5 years.

Tom is a Chartered Accountant, Certified Information Systems Auditor, Certified Internal Auditor and a Certified Financial Services Auditor. He is a member of the Institute of Chartered Accountants in England and Wales, the Information System Audit and Control Association, the Institute of Internal Auditors and the National Association of Corporate Directors.

William E. Richards II

Senior VP & Senior Compliance & Risk Officer
Sterling Bank

William (Bill) E. Richards II serves as the Senior Vice President, and the Senior Compliance and Risk Officer of Sterling Bank. Bill joined Sterling Bank in June of 2005, following three years as a financial services risk management consultant with RSM McGladrey. His prior experience includes twelve years with First Nationwide Bank, where he held various positions, including Audit Manager, First Vice President, Director of Internal Control and Residential Mortgage Quality Control. Bill also worked as Compliance Examiner II for the Federal Home Loan Bank of San Francisco, and the Office of Thrift Supervision.

Bill serves on the board and as an executive committee member of the Washington Community Reinvestment Association – a member owned community development & affordable lending consortium from Seattle. Bill also serves as a Board Member for the Greater Spokane Area YMCA. Bill has held a Certified Internal Auditor (CIA) designation since 1994, and received Bachelor's Degrees in Economics and Philosophy and a Master's Degree in Economics from San Francisco State University.

Yo Delmar

VP – GRC Solutions
MetricStream, Inc.

Ms. Delmar comes to MetricStream with over 30 years of experience in Information Technology and Management, with a focus on Governance, Risk and Compliance over the past 10 years. Most recently, as Director, GRC, EMC Consulting, Ms. Delmar was responsible for launching GRC Advisory Services for the Security and Risk Management Practice of EMC's consulting division.

Prior to EMC, through her own company, Delmar Consulting, Ms. Delmar held interim executive positions at GRC and Security Risk Management companies and provided advisory services to F1000 on the implementation of GRC programs. Prior to Delmar Consulting, Ms. Delmar was President of SPL WorldGroup Americas, a mid-sized systems integration firm and the Senior Vice-President of Technology at SHL Systemhouse, managing 300 people through global operations of over 40 offices. Ms. Delmar holds a B.Sc. (Honors) in Mathematics and Computer Science and an M.B.A. from Dalhousie University in Canada. She is also a Certified Management Consultant (CMC), Certified in Governance of Enterprise IT (CGEIT), and a Certified Information Security Manager (CISM). Zoe McMahon

Zoe McMahon

Director, Social & Environmental Sustainability and Compliance

Zoe McMahon is Director of Social & Environmental Sustainability and Compliance within HP's Ethics and Compliance Office. She is responsible for HP's product and supply chain social & environmental responsibility policy & compliance programs. In particular she leads HP's global programs for material content and ethical sourcing of HP's products & packaging materials; implementation of HP's supply chain code of conduct for labor, health and safety, environmental and ethics standards; and HP product recycling standards and assurance.

Zoe joined HP in the UK in September 1994 and has previously managed a range of environmental responsibility programs for HP in Europe including regulatory influence and compliance management, customer and sales support, product marketing, environmental communications, and NGO engagement.

Zoe graduated with a BEng in Environmental Engineering and Resource Management from the University of Nottingham, and an Engineering Doctorate from Brunel University, both in the UK.



Assessing the Maturity of Your Risk and Compliance Program-Chris McClean
Risk Management Strategies that Deliver Business Performance-French Caldwell
Feature Case study-Designing a future-ready GRC Architecture
Quality Management Programs that Deliver Results-Lundbeck
Risk Based Audit Technology as a Success Driver - Societe Generale
Streamlining Complaints & Issue Management - USAA
Success Stories in Supply Chain Governance - HD Supply
Successful GRC Journeys - KPMG
Unlocking the Potential of an Integrated Approach to GRC - Sterling Bank

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