PERFORM WITH INTEGRITY^TM

Gaurav Kapoor
Co-founder and COO, MetricStream

Gaurav Kapoor serves as the Co-founder and COO of MetricStream. Gaurav has been involved with the company since its inception and as the COO, is responsible for the overall Go-to-Market Strategy, Sales, Marketing, Customer Advocacy, and the Partner and Community Ecosystem. Until 2010, he also served as the CFO of MetricStream.

Previously, Gaurav held executive positions at OpenGrowth and ArcadiaOne. Prior, he spent several years in business, marketing and operations roles at Citibank in Asia and in the U.S.

He also serves on the board of Regalix, a digital innovation and marketing company. Gaurav has a bachelor's degree in Technology (with Honors) from the Indian Institute of Technology (IIT), a degree in Business from FMS, Delhi, and an MBA from the Wharton Business School at the University of Pennsylvania, where he graduated as a Palmer Scholar.

Andreas Diggelmann
CTO and Managing Director for India, MetricStream

Andy Diggelmann serves as CTO and Managing Director for India at MetricStream. He is responsible for products, engineering, and consulting. He has played a critical role in driving continued product innovation as well as enabling customers to accelerate their adoption of the MetricStream M7 Platform and Applications Cloud. 

Previously, Andy served at SAS Institute, from 1994-2000 in Switzerland, and from 2000-2018 in Cary, NC in various roles. In his most recent role, as VP Planning, Operations and Strategy, he had accountability for planning, operations and strategy across all R&D divisions of SAS. He was also officially designated the second in command to the CTO and Head of R&D, where his responsibilities included overseeing corporate development and planning, performance testing and data architecture, usability, release engineering and deployment, the R&D Data Center, project management, and the R&D centers in India and China. 

His focus areas have been to continue to mature R&D processes, stabilize infrastructure, take corrective action when needed, and continue to evolve a strategic customer engagement program for R&D.

Michael Rasmussen
Chief GRC Pundit, GRC 20/20

Mr. Rasmussen is an internationally recognized pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of enterprise GRC, GRC technology, corporate compliance, and policy management. With 18+ years of experience, he helps organizations improve GRC processes, design and implement GRC architecture, and select technologies that are effective, efficient, and agile. He is a sought-after keynote speaker, author, and advisor and is noted as the 'Father of GRC' - being the first to define and model the GRC market in February 2002 while at Forrester.

He has contributed to U.S. Congressional reports and committees, and currently serves on the Leadership Council of the OCEG and chairs the OCEG Technology Council, OCEG Policy Management Group, and the OCEG GRC Architect Group.

He is quoted extensively in the press and is respected for his commentary on broadcast news channels. He is an Honorary Life Member in The Institute of Risk Management for his contributions to risk management and GRC. In June 2007, Treasury & Risk recognized he as one of the 100 most influential people in finance with specific accolades noting his work in 'Governance and Compliance: Saving the Planet and the Corporation' and as a 'Rising Star in Rocky Times: Corporate America's Outstanding Executives.' 

Prior to founding GRC 20/20 Research, he was a Vice-President and 'Top Analyst' at Forrester Research, Inc. Before Forrester, he led the risk/compliance consulting practice at a professional services firm, and prior to that has specific experience managing compliance and risk within commercial organizations. 

His educational experience consists of a Juris Doctorate in law and a Bachelor of Science in Business. He is currently pursuing a Master of Divinity at Trinity Evangelical Divinity School with a research focus in ethics and church history. He is a GRCP (GRC Professional), CCEP (Certified Compliance and Ethic Professional), and a CISSP (Certified Information Systems Security Professional). OCEG has recognized him as an OCEG Fellow for his contributions and advancement of GRC practices around the world.

Rory Conway
Chief Compliance Officer EMEA, MetLife

Rory Conway is the Chief Compliance Officer for MetLife’s Europe, Middle East and African (EMEA) operations. Rory assumed this role in January 2016 and also serves as Chief Compliance Officer for the MetLife European Union Holding Company. He is a member of the EMEA Executive Leadership team.  Prior to his current role in EMEA, Rory was Head of Compliance for Metlife Western & Central Europe. 

Rory qualified as a Barrister to the Irish courts in 1996 having achieved a Bachelor of Law degree from University College Dublin and a Masters at Law from  Queen’s University Belfast before this.  He has worked in legal, risk and compliance roles in the financial services arena for over eighteen years.  His roles have included Area Compliance Officer for HSBC’s operations in Ireland and head of Legal for Dresdner Bank’s Irish business.

Rory’s experience includes a significant amount of international exposure. Prior to joining Metlife in July 2014, he was Chief Risk Officer for Standard Life International where he had responsibility for the risk, compliance and legal departments of an international business with branches in Asia and Head of Compliance for Aviva Europe where he led the compliance function which operated in 11 European markets.

He has a very strong regulatory background and lectures on Corporate Governance and other legal and compliance matters at the law Society of Ireland. He has liaised with the Central Bank of Ireland on behalf of his employers on matters of business and policy for a decade and a half.

Brandon Wright
Head of Books & Records Audit, Bilfinger SE

I have been professionally active in the areas of auditing, controlling and compliance on a multi-national level for the last 23 years. In my current role as Head of Books and Records Audit at Bilfinger SE, as well as my additional previous role Interim Head of Investigations, I have effectively conducted anti-corruption audits around the world identifying key areas of corruption and fraud while achieving exceptional results.

Dr. Ariane Chapelle
Director, Chapelle Consulting

Ariane Chapelle, PhD, is an internationally recognised trainer and consultant in Operational Risk. Dr. Chapelle, is Honorary Reader at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed for PRMIA, a Certificate of Learning and Practice in Advanced Operational Risk Management, that she delivers globally.

Dr. Chapelle runs Chapelle Consulting, a training and consulting practice in risk management serving Tier 1 to Tier 3 financial organisations and international institutions, including central banks and UN agencies.

Chapelle Consulting received in 2019 the Risk.net Award of Oustanding Achievement on the Year in Operational Risk.

Dr. Chapelle is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in Internal Audit, Credit risk and Investment risk. She has been active in operational risk management since 2000 and held positions of head of operational risk management at ING Group and Lloyds Banking Group.

Her new textbook “Operational Risk Management: best practices in the financial services industry”, published by Wiley Finance Series in December 2018 has rapidly become the #1 best seller in the field.

Sophie Dupré-Echeverria
Chief Risk Officer at Gulf International Bank (UK)

Chief Risk Officer experienced in quantitative, operational and regulatory risk management, internal audit and governance. Worked in Corporate Banking, Private Banking and Asset Management and acquired good product knowledge in all asset classes (Equities, Fixed Income, Multi-Asset and Alternatives). Regular exposure to Senior Management at Board level. Self-starter, resilient in difficult situations and driven to see projects through despite challenges. Perceived by colleagues as well organized, thorough and quality-orientated. Trusted adviser of the Business, relied upon for good and independent judgment. Passionate people manager, leader and diversity & integration advocate.

Stuart Frost
Head of Enterprise Security and Risk Management, Department for Work and Pensions (DWP), UK Government

Stuart Frost, BEM, heads up the DWP Enterprise Security and Risk Management organisation, a multi skilled team of Governance Risk and Compliance (GRC) professionals Security Risk Practitioners and Architects working as one to provide a risk driven security programme across a multi-disciplined large scale and diverse organisation.

He is a proven security professional and leader of security teams and programs within a large scale organisation. Stuart is both a certified GRC Professional and Auditor also holding ISACA’s Risk and Information Systems Control (CRISC) and, Certified Information Systems Auditor (CISA) certifications and is ISO27005 ISMS Risk Management (CIS RM) certified. 

Jane Wilson
Principal Enterprise Security Risk Manager, Department for Work and Pensions

Ms. Wilson is a long standing civil servant working in the UK’s biggest government department, the Department for Work and Pensions. She is a proven security professional with many years’ experience and is also a certified GRC professional. As a member of the DWP’s Enterprise Security and Risk Management Team, her role incorporates Head of Governance Risk & Compliance (GRC) and is responsible for embedding a GRC culture to support the delivery of a risk driven security programme.

Søren Agergaard Andersen
Chief Risk Officer, Nordea Asset Management

Mr. Andersen is the Chief Risk Officer for Nordea Asset Management, the biggest asset manager in the Nordics with more than € 220bn AuM. He is responsible for the overall risk function, managing an international team of risk professionals in Denmark, Sweden and Luxembourg. Prior to this he was Head of Risk in SEB Denmark. One of Søren’s main priorities is the improvement of the governance and risk framework, as well as the overall risk culture. Making ends meet between Group functions, local control functions and regulatory requirements.

Recently he also took over the responsibility of Data Protection Office in NAM, which links closely to the existing processes in Risk.

Fiona Hipkiss
Managing Director - Compliance, Hines Europe

Fiona Hipkiss is responsible for compliance in Europe and Eurasia. She joined Hines in 2006 as a member of the Hines European Development Fund team. Since 2010 she has shaped Hines’ response to a tightening regulatory environment, establishing a MiFID regulated entity in London and instilling proper policies and procedures within the Luxembourg, and more recently French, regulated fund management business. Latest efforts have focused on creating the internal control framework and compliance monitoring for a newly licensed investment advisory business in South Korea. She works closely with the Hines CCO to ensure Hines has a robust compliance program creating a consistent culture of adherence to the highest ethical standards across the globe.  Last year this involved selecting, configuring and implementing two new employee-facing compliance software programmes. Ms. Hipkiss has an MSc in Urban Regeneration from University College London and a BSc in Psychology from Durham University. She is a qualified Chartered Surveyor and a Fellow of the International Compliance Association.  She also holds a postgraduate professional diploma in Governance, Risk and Compliance from Manchester University.

Terri Duhon
Chair of the Board ,Morgan Stanley Investment Management

Terri Duhon is a Keynote Speaker on topics such as risk, culture, non-linear careers, non-traditional life paths and diversity.  She is also the Chair of the Board of Morgan Stanley Investment Management for the EMEA business, on the board of Morgan Stanley International and Rathbone Brothers plc, a FTSE250 UK Wealth Manager.  On these boards, she also chairs the Risk Committees.  She is an Associate Fellow at The Said Business School at Oxford University, on the MIT Corporation Visiting Committee for the MIT Math Department and a motivational speaker for Speakers for Schools.

After graduating from MIT in Math, Terri started her career at JPMorgan and spent 10 years working as a derivative trader.  In particular she was part of the team that developed the credit derivative market globally as documented in Fool’s Gold.  Later she became an entrepreneur and started a consulting business where she lead expert witness teams in unwinding some of the more complex products from the credit crisis.  She has been on the board of CHAPS Co (the UK high value payment system), the board of Operation Smile UK and was a founding member of the Women’s Leadership Group for the Prince’s Trust.  She is the author of How the Trading Floor Really Works.     

Linda Tuck Chapman
President, ONTALA Performance Solutions Ltd

Ms. Tuck Chapman, President ONTALA; Chair, Sourcing Industry Group (SIG) Thought Leaders Council; Co-Chair RMA Third Party Risk Management Roundtable; Advisory Board member, Shared Assessments Group

Ms. Tuck Chapman, advisor, author, and popular speaker specializes in third-party management, optimization and governance. As a former corporate executive and subject matter expert, she delivers unique insight and develops pragmatic solutions that drive enterprise value. She is passionate about driving enterprise value. She is Risk Management Association’s (RMA) subject matter expert and Co-Chair, Third Party Risk Management Roundtable; and Adjunct Professor, RMA/Wharton Advanced Risk Management Program, Wharton Executive Education. Linda is a long-serving Chair, Sourcing Industry Group (SIG) Thought Leaders Council; an Advisory Board Member, Shared Assessment Group; a long-serving Judge for Outsourcing Center’s Global Outsourcing Excellence Awards; Member, CIO Executive Leadership Council (UK); and Lecturer, Center for Outsourcing Research and Education. She is also a regulator contributor to leading industry publications including the Wall Street Journal and RMA Journal. Her book “Third Party Management –Driving Enterprise Value” is available on Amazon.com. She has received special recognition from RMA, SIG, and Global Sourcing Leaders. She is an ICB Fellow and Medalist, and holds an MBA (Magna Cum Laude) from Dalhousie University School of Business.

Chris Greenway
Director - Internal Audit, The Co-operative Bank

Mr. Greenway has been Director of Internal Audit at The Co-operative Bank since June 2014. 

He has over 20 years’ internal audit experience in financial services. Before joining The Co-operative Bank, he held a variety of roles in internal audit, most recently as Head of Audit at the Universities Superannuation Scheme (USS). Prior to that, he spent four years in leadership roles across the audit team of Barclays Bank PLC, including time with the legal and regulatory compliance, Barclaycard and UK retail banking audit teams.

Before Barclays, he worked for Bank of America, Ernst and Young and Aviva.

Paddy McGuiness
Former Deputy National Security Adviser in the UK's Cabinet Office, responsible for Intelligence Security and Resilience.

Paddy McGuinness is Senior Adviser at Brunswick Group counselling clients globally on crisis, resilience, risk and geopolitics.  His personal focus is on technology and cyber issues and he works independently with investment funds and start ups on technical solutions to security problems. 

From 2014-18 he was the UK’s Deputy National Security Adviser leading on national crisis response to the hazards and threats in the National Risk Register and oversaw the UK’s National Cyber Security Programme.

Pro bono Paddy is Chair of Trustees at St Joseph’s Hospice in Hackney and a Commissioner of the Oxford Internet Institute Commission on Elections and Technology (OxTec).

Adam Green
Chief Risk Officer, Equiniti

Mr. Green joined the Group as the Chief Risk Officer in 2015, working as part of the Group Executive Leadership Team. He has a wide range of experience in financial services, risk management, regulation and business change. Adam was previously interim head of UK Compliance for Bupa and prior to that managed a core transition workstream at the Financial Services Authority as they established the Financial Conduct Authority and Prudential Regulatory Authority. He has also worked at PriceWaterhouseCoopers helping boards, management teams and change programmes to deliver complex risk and regulatory requirements, which followed his time as a major groups regulator at the Financial Services Authority. 

Sholthana Begum
Senior Technical Specialist, PRA Chief Operations Office

Sholthana currently leads the Regulatory Technology (RegTech) initiatives at the Bank of England, as a senior manager within the PRA Data Innovation area of the Bank. Her background is varied, with spells as a senior risk specialist, markets practitioner and accountant specialising in financial regulation and central banking. Sholthana is a qualified and experienced management accountant, project manager and innovative leader.

In addition to her primary business responsibilities surrounding innovation, Sholthana is an active member of her community, she teaches self-defence classes at Dulwich college and is involved in a number of charitable causes.  

Sholthana is recognised as a thought leader and considered a pioneer within RegTech and SupTech for the PRA, her work is actively paving the way forward in working towards the future of finance.

Sarah Christman
Risk Director, Equifax & TDX Group

Sarah Christman is the Risk Director for Equifax and TDX Group in U.K. and Ireland, providers of data, analytics, technology and expertise that help businesses, governments and consumers make more informed decisions. She has over 10 years’ experience in compliance and risk management within the financial services industry, in both first and second line of defence roles. Prior to joining financial services, she spent 10 years in the US Navy driving ships and running an aircraft carrier nuclear reactor controls division.

Steve P. Williamson
Audit Account Director – Information Security and Data Privacy, GlaxoSmithKline

Steve leads the Information Security and Data Privacy Assurance team for GSK. He is accountable for providing assurance to the Board over the Information Security and Data Privacy enterprise risks. His team are responsible for conducting security audits, which provide assurance that risks to information security and data privacy are being managed in accordance with the risk appetite for the organisation. Steve has worked in IT for over thirty years. His background is in software engineering, and for the last sixteen years has worked in Information Risk Management within GSK. In this time, he has fulfilled different leadership roles, and successfully delivering risk reduction programmes across the business.  He is a curious technologist and a Fellow of the British Computer Society. He is a regular conference speaker and is often asked to sit on expert panels.

Mal Smyth
Global Head of Governance Risk & Control, Vodafone

Mal Smyth is Global Head of Cyber Governance, Risk and Control at Vodafone since 2015, where he is responsible for setting standards, assurance and embedding a strong risk culture as part of Vodafone’s Cyber strategy.. Prior to Vodafone he spent fifteen years at JP Morgan in a variety of technology roles including leading IT Risk Management for the Investment Bank. Key focus areas are improving risk communication with the Board and senior management, and embedding Cyber risk thinking into business processes.

Mike Small
Senior Analyst, Kuppingercole

Mike Small has over 40 years experience in the IT industry.  He is a distinguished analyst at KuppingerCole Analysts AG and a visiting lecturer in information security at the University of Salford in England.

At KuppingerCole Mike is responsible for research coverage in the area of security and compliance around cloud services.  He has published extensive research into this area as well as providing consulting services to KuppingerCole customers around cloud policy and risk assessment.

Mike Previously Mike worked for CA Technologies Inc (now acquired by Broadcom) where he developed the strategy for identity and access management and was VP responsible for product development. He is a frequent speaker at IT security events around EMEA and contributor to the security press.

Mike began his career with International Computers and Tabulators (which later became International Computers Limited), where he was the architect for a number of leading edge information technology development projects ranging from system software to artificial intelligence.

Mike is a Chartered Engineer, a Chartered Information Technology Professional, a Fellow of the British Computer Society, and a Member of the Institution of Engineering and Technology.  He has a first class honours degree in engineering from Brunel University.

Katharine Leaman
Managing Director, Leaman Crellin Limited

Katharine's regulatory experience at the FSA means that she is experienced in interpreting EU and domestic legislation and her commercial experience has included creating and implementing frameworks for identifying, tracking and implementing regulatory change in banks.

Katharine's background is as a Compliance generalist who has generally learned regimes for the purpose of operationalising or remediating those regimes in banks.

Katharine is strong on stakeholder engagement and experienced in establishing and chairing committees and working groups as well as media trained and a competent public speaker.

Peter Bannister
Senior Vice President - Governance, Risk and Compliance, MetricStream

Highly accomplished risk management professional with 15 years of progressive experience in various innovation and change focused roles. Proven ability to strategize and execute on critical deliverables by combining technical skills and business knowledge to produce tangible results. Able to collaborate and work cross-functionally in order to maximize output. Proven communicator at all levels in large financial services organizations. 

Steve Wright
Former Interim DPO and advisor to Bank of England

Steve Wright is an authority on data privacy and cyber security, having worked in the industry for over 25 years. In that time, he has held the principal information, privacy and data security roles for companies such as John Lewis Partnerships, Unilever, Deloitte, PwC, Siemens and Capita. Most recently, he held the interim position of DPO at the Bank of England, where he remains as Advisor to the DPO and CISO.

A technology enthusiast, he remains fascinated by the incredible things that can be done with data. Yet he understands only too well the risks to reputation and privacy in a world where social media, cyber security, legislation, fraud and regulatory complexities are rife.

Today, Steve advises senior leadership in all things related to the safeguarding of personal data, protecting brand image and–above all–building consumer trust.

Carlos Martin
Risk Director, RBS NatWest Markets

Carlos Martin is a Risk Director at RBS NatWest Markets currently focused on Electronic Trading oversight and Risk Control Framework. He has worked in Investment Banking for 23 years across the 3 Lines of Defence in UK, EMEA, APAC and US, at Morgan Stanley, CIBC, BNP Paribas, UBS and EY, in Trading, Technology, Finance, Market Risk, Operational Risk and Audit.

He collaborates  with the Council for International Securities and Investment (CISI), the Professional Risk Managers International Association (PRMIA), the Global Association of Risk Professionals (GARP) and Risk.Net in relation to Courses, Exams and Events.

Carlos is a certified Financial Risk Manager, holds a Master of Science in Finance by the University of Syracuse, New York, a Bachelor of Business Administration by the Universidad Autónoma de Madrid, and other academic qualifications including in Computer Programming by the University of Westminster, Market Risk and Operational Risk by the International Faculty of Finance, and Economics by UNED

Simon Wallis
Head of Operational Risk, M&G

Simon Wallis is the Head of Transformation & Change for the Risk, Compliance, Legal and Company Secretary functions at M&G, where Simon and his team are responsible for designing and implementing the GRC programme.  Prior to joining M&GPrudential Simon spent 3 years in various assurance roles at Prudential plc.  Previously, Simon held a number of consulting, programme delivery and assurance roles at Deloitte focussing on banking and securities. Simon has a degree in Accounting and Financial Management from Sheffield University and is a Chartered Accountant

Eloise Francis
Head of Operational Risk, L&G Capital

Eloise joined Legal & General Capital as Head of Operational Risk in February 2019.  She has 2^nd line oversight across all of Legal & General Capital’s operations, including those of its businesses (CALA Homes, L&G Modular Homes, L&G Affordable Home, Inspired Villages Group and Guild Living).  Eloise joined Legal & General from Royal Mail where she was Director of Risk and Compliance for their property business which provided insourced property and facilities management services across the Royal Mail estate.  As a trained civil engineer and chartered health and safety professional, Eloise has worked across the property, construction and infrastructure sector for over 20 years and has supported Clients and businesses in their approach to risk management, governance and compliance

General Sir Peter Wall
Former Chief of the British Army

Peter Wall retired from the British Army after a career spanning 40 years. He joined the Royal Engineers from Sandhurst military academy in 1974 and read engineering at the University of Cambridge. He finished his career as the Army’s chief from 2010 to 2014.
Peter has served all over the world, including operational command tours in Rhodesia, the Balkans, Iraq, and Afghanistan. He has extensive experience of working at the top of Government in UK and overseas.
Peter now specializes in imparting his military command experience to the corporate world, with emphasis on strategic planning and execution, leadership development, and organizational health. He is an established public speaker on geopolitics and security, leadership, and crisis response.
Peter is the President of Combat Stress, UK’s military mental health charity, and an independent director of the General Dyn

Libby Denchfield
Global Head of Strategy & Change, Cyber & Information Security Risk, Standard Chartered

Libby has over 20 years’ experience in a variety of senior global banking and markets businesses, in both the first and second lines of defense. These roles have provided a unique insight and understanding of the interplay between multiple risk disciplines, including financial crime, operational, reputational, regulatory, information and cyber security, and conduct risk management.

In her current role, as Head of Strategy & Change for the Group Chief Information Security Risk Officer, she is responsible for the formulation and implementation of the CISRO strategy and managing the delivery of the change agenda across the Information & Cyber Security risk team.

Previously she was responsible for the global conduct agenda and implementing the front office supervision framework and Senior Managers’ Regime for the global financial markets business, and leading the Bank’s conduct programme to design and implement a robust conduct risk framework, embedding strong conduct management practices across all functions and businesses, and within over 65 countries in the Group, to ultimately maintain the integrity of the Bank’s brand promise and standards in the Code of Conduct.

Before joining SCB she held a number of senior roles in RBS, Goldman Sachs, Deutsche Bank, and BNP Paribas.

Libby continues to be involved in the Industry’s conduct agenda, sitting on the Heads of Conduct Risk Industry Forum, the FMSB Ethics and Conduct Sub-Committee and the Conduct Academy Advisory Board.

Dermot McCarthy
Head of Crisis Management, Standard Chartered Bank

Joined Standard Chartered Bank in 2015 and looks after Crisis Management, the Bank's capability to address the most significant disruptive challenges.Previously filled various Business Continuity Management and Crisis Management roles with Barclays. The majority related to the Retail side of the Bank.

Prior to joining Barclays Dermot worked in Emergency Planning and Business Continuity for local authorities in London, specifically the City of Westminster and the City of London.

Chandrra Sekhaar
Global Head of Audit – Financial Markets, ING

Chandrra is a skilled, structured and diligent ACA and CISA certified Integrated (Business and Technology) Audit Risk and control professional. He began his career working with Deloitte in 1997 within their audit practice where he subsequently developed. He left the organisation in search of a greater challenge in 2002, joining further BIG4’s where he has leveraged his diverse skillset and knowledge gained at Deloitte. Since then he has performed a range of strategic roles within internal audit planning, representing Audit at board level and delivering strategic control impact.

Chandrra is a well versed leader, with an extensive background in a number of facets of Audit in the business and technology domain especially within the Financial Services industry. During his 21 years within industry he has set up global audit teams, developed global coverage models, reengineered business processes on the back of audit findings and delivered strategic control impact to organizations as a result of which business revised the way they are set-up or functioning. Chandrra also holds excellent stakeholder management skills as a prerequisite to his role and really indicative of a professional with the ability to navigate challenging stakeholder communities.

In Chandrra’a current role with ING, Chandrra is responsible for running a global team covering financial markets, 3rd line coverage of Global Capital Markets,  Corporate Finance; speaking at key audit events/forums and as part of his role drives the global Audit agenda of the business, keeping abreast of the latest trends within the market.

Chandrra is a well-respected audit Managing director, who has demonstrated a wide berth of skills within the integrated audit domain. He comes across as a knowledgeable, assured audit professional with the ability to easily build rapport at any level.

Sir Nigel Shadbolt
Chairman and Co-Founder, Open Data Institute

Sir Nigel Shadbolt is Professor of Computing Science at the University of Oxford and Principal of Jesus College.  He is also the Chairman and Co-Founder of the Open Data Institute (ODI). Since 2009, Sir Nigel has helped transform public access to Government information.

With over 500 publications he researches computer science, artificial intelligence, open data and web science. 

In 2013 he was awarded a Knighthood for services to science and engineering.  In 2015 the Chancellor asked him to Co-Chair the UK French Data Taskforce.  In 2018 he published The Digital Ape: how to live (in peace) with smart machines, described as a ‘landmark book’. In 2019 he was listed as one of the 100 most influential figures in Digital Government worldwide.

Andreas Trogsch
General Manager - Global Assurance, ArcelorMittal

Andreas Trogsch, General Manager Global Assurance, ArcelorMittal; Responsibilities: Andreas Trogsch heads the Competence Center of the Global Assurance function reporting to the Chief Audit Executive. The Global Assurance function at ArcelorMittal comprises of Internal Audit, SOx, Enterprise Risk Management and Group security. The Competence Center team monitors the Human Capital Development program for the entire decentralized operating assurance function, the Audit file Quality, the appropriate usage of current technology and provides the CAE with reporting KPIs’ analysis ensuring top line quality in-line with professional practices. During the past ten years, Andreas has established a personal network to continuously benchmark Global Assurance against leading (large) audit functions and has led the journey to Combined Assurance. In 2017, he has initiated automation activities within global assurance and is now leading the implementation of RPA technology within the audit function. Andreas has held various management positions in Internal Auditing since 1998. Prior to ArcelorMittal, he was an external auditor/consultant and the CFO of a Shipping company.

Alejandro Garcia-Monterde
(SVP) Director Credit Risk, RAKBANK

Alejandro Garcia-Monterde is a financial and operational banking risk & business strategy leader with 30 years of broad international Emerging Market experience specializing in Retail, SME, corporate, private/affluent, Trading Book, Structured Trade Finance and investment banking portfolios in addition to Islamic banking, private equity, fiduciary trusts, hedge funds and venture capital covering Credit & Market Risk management, financial product development, Regulatory Basel Compliance and Anti-Money-Laundering for various financial institutions in North America, Latin America, Western and Eastern Europe, CIS and the Middle East. 

Omer Maroof
Head of IT Risk, Euroclear UK & Ireland Ltd

Omer started his career in IT risk consulting at KPMG in the year 2000 where he was involved in several world class business continuity, security and governance engagements with a particular focus on banking, telco and oil & gas sectors. From KPMG he moved to EY to focus on IT SOX attestation and advisory work. Since then he has focussed entirely in the financial services sector across the insurance, wealth management, funds and post-trade segments.  At Aberdeen Standard Investments he headed up the IT audit team and was instrumental in developing the IT & change audit and data analytics team within the Internal Audit function. Earlier this year, Omer moved to Euroclear UK & Ireland to build the IT Risk capability in the second line Risk Management function with a particular focus on cyber, resilience, outsourcing and the regulatory agenda on the back of the Central Securities Depositories Regulation (CSDR). Omer has a degree in Systems Engineering & Management and a postgraduate diploma in Information Systems from the University of Leeds. He holds the Certified in Risk & Information Systems Control (CRISC), Certified Information Systems Auditor (CISA) and Certified ScrumMaster (CSM) certifications.

Mark Everard
Regulatory Affairs HSBC Global Compliance, HSBC

Mark works in Regulatory Affairs at HSBC and is a member of the Global Compliance team.  His role is focussed on Regulatory Relations and Engagement across HSBC group.  Although the main focus of that is HSBC’s interaction with the PRA, FCA, there is also engagement with US, ASP, MENAT, LAM and wider European Regulators. Since joining HSBC in 2013, Mark has played a lead role in establishing HSBC’s approach to Regulatory Engagement, including using the latest technology as a key enabler for that. 

Prior to joining HSBC, Mark worked for the UK Financial Services Authority and Financial Conduct Authority.  Mark has over 20 years Financial Services and also top tier Management Consulting experience.

From the International Compliance Association (ICA) Mark holds a Post Graduate Diploma in Governance Risk and Compliance and also has a LLB Law. Mark is also a member of the ICA’s International Advisory Board.

Marco Icardi
President - Europe, MetricStream

Marco Icardi serves as the President of Europe for MetricStream with a goal to expand and serve customers in the European markets. He joined MetricStream after having spent 25+ years in business functions in Enterprise Software and Technology with a deep understanding of business applications, AI, Advanced Analytics, Risk Management and Data Warehousing. Prior to joining MetricStream, Marco spent several years at key executive roles at SAS Institute including being the Regional Vice President for Central East and South Europe, and the CEO for SAS Italy. Prior to that he spent several years at IBM and SAP in sales and business functions.

After graduating in Civil Engineering at the University of Bologna in 1986, Marco won a fellowship for a Master at the Georgia Institute of Technology in US.

He is married with two sons, he enjoys swimming, skiing, reading, cooking and is a passionate chess player.

Clare Williams
Head of Reputation Risk Management, Barclays plc

Clare Williams is Head of Reputation Risk Management at Barclays.  Reputation Risk is one of Barclays’ eight Principal Risks, with the unit sitting in the first line of defence within the Corporate Relations team acting as subject matter experts.

Clare has worked for Barclays since 2007, joining as Head of Corporate Communications Asia Pacific, based in Hong Kong.  She performed this role until 2015, when she took on responsibility for Diversity & Inclusion and Citizenship programmes in the region, before moving to London in 2016 to assume her reputation risk role. 

Prior to joining Barclays, Clare was Head of European Communications at Nomura, based in London.  She has previously held financial services communications roles at Credit Agricole and HSBC/Samuel Montagu.  Before embarking on her corporate communications career, Clare worked in the UK Foreign & Commonwealth Office with postings to Paris, Moscow and Mexico City; in her final two years in the FCO she worked in the Foreign Secretary’s Private Office.   After leaving the FCO she worked for a year in the family office of an Omani businessman and diplomat. 

Clare is on the advisory panel of Soulful Enterprise, and is an alumna of the Hong Kong University/Meraki Executive Search “Women’s Directorship Programme”. She has been a school governor and was on the board of an arts education NGO in Hong Kong.

Edgar Biro
Senior Operational Risk Manager, Central Bank of Luxembourg

Edgar is Senior Operational Risk Manager at the Central Bank of Luxembourg. He has 12 years of experience in the field of Operations and Operational Risk Management. He is Certified in Risk and Information Systems Control (CRISC – ISACA). Edgar owns a master degree in Business Administration (MBA) with business information systems from the University of Trier, Germany.

His expertise embraces multiple fields within the operational risk, like banking operations, information security, business continuity management, focusing on high understanding of business risk and assuring the development of more effective plans to mitigate risks. Establishing a common perspective and language of all operational risks and translating these in business risks (eg. IT risk, etc.) is for him indispensable.

He focuses on partnership models between 1^st. line and 2^nd. line of defence, on business value of Operational Risk Management, risk connectivity - network of risks in order to embed a strong risk culture including actual trends and emerging risks.

Patrik Carlsson
Ingka Group CoE Risk, Compliance & Internal Control Mgr, Ingka Group

Patrik Carlsson is responsible for the Inka Group Global Centre of Expertise, Enterprise Risk management, Compliance and Internal Controls, and is based in Leiden/Netherlands. (Ingka is the largest franchisee off the IKEA brand and operates over 367 stores globally) Patrik has over 15-year experience working with Governance, Risk and Compliance in an international environment, including merging markets, focusing on Retail and Real Estate sector. He holds an MBA from Lund University and is founding partner in the Sweden based risk consultant company Scandinavian Risk Solution. Current focus is on re-engineering the frameworks for ERM and Compliance as part of implementing the Metric Stream GRC platform.

Ben Jeary
GRC Program Director and Global RCSA Program Head, Citigroup

Ben has 15 years of experience in Financial Services with the vast majority in Citigroup including 11 years in Risk and Compliance roles. In his current role Ben is leading the Global Risk and Control Self-Assessment (RCSA) Program and related Infrastructure. As part of this role, Ben is responsible for the program oversight, analysis, quality and effectiveness of Citi’s RCSA and GRC Program. Ben is also the global lead for the design, governance and oversight of GRC infrastructure on Assessment Units, Taxonomies, and End to End Process Flows.

Ben joined Citi’s Global Wealth Management division in 2005 after graduating with BA honours from the University of Brighton. He has held a number of roles in Citigroup across the first and second lines of defense in both New York and London initially within Citigroup Private Bank.

Since 2008, Ben has held positions within Risk and Compliance. Within Compliance, Ben was the global lead for the establishment of Citi’s Key Risk Indicator Program, tasked with reengineering the use of standard indicators for risk and compliance assessments. In 2011, Ben moved to Risk Management where he led the implementation of Citi’s RCSA Program initially for EMEA and also globally led the development of Citi’s Process, Risk and Control Taxonomy and Assessment Unit infrastructure. Within Risk Management Ben has also holds operational risk coverage responsibilities for Citi’s Corporate Functions in the EMEA Region.

Anna Felländer
Co-founder, AI Sustainability Center

Anna Felländer is the co-founder of AI Sustainability Center. Anna is digital economist, affiliated to the Royal Institute of Technology and most recently had that role as chief economist at Swedbank, one of Sweden’s leading banks. She worked in the Swedish Government for 10 years, and is one of Sweden’s leading experts and government advisors on the effects of digitalization on organizations, society, and the economy. 

Jamie Thompson
Partner, UK Powered Risk Lead KPMG LLP

Jamie is a Partner in KPMG’s risk transformation team and leads the UK GRC technology practice. Jamie’s GRC team delivers end to end business transformations covering visioning, business case, operating model, processes & data, tool selection, business change and technology enablement using MetricStream. Jamie has over 20 years of risk, audit and advisory experience with KPMG covering GRC technology, risk management, business process controls, compliance, IT internal audit, independent programme assurance and external audit.

Andrew Jordan
Executive Vice President & Chief Technology Officer, CWT

Andrew Jordan joined CWT in April 2016 as Executive Vice President & Chief Technology Officer. Based in the U.K., he reports to the President & Chief Executive Officer, and is a member of the global Executive Leadership Team.

Andrew is responsible for ensuring the constant development of our technology and IT infrastructure to enable CWT to offer even more connected, mobile and personalised services to clients and travellers. He is also responsible for end-to-end product development lifecycle and innovation. This includes all customer facing offerings as well as Traveller Services tools and technologies.

Andrew has an extensive experience across leading B2C and B2B brands. Prior to joining CWT he was SVP, Technology and Operations, for NBC Universal International where he was leading the combined IT, Media Distribution and Business Operations functions supporting all business units that form the International division of NBCUniversal. He is also the founder of Media Labs, NBCUniversal's first innovation lab and business incubator. Previously he has held senior leadership positions within the technology functions at Citigroup, dunnhumby and Thomson Reuters.

A law graduate from the University of Nottingham, Andrew also holds an MBA from the University of Surrey.

Marisa Melliou
Group Audit Director, OPAP

Marisa is leading the internal audit and assurance activities of OPAP Group and is a member of the Group Information Security Committee. She has been working with audit teams in governance benchmarking, risk management, data science and analytics, robotics process automation, and cybersecurity before turning her focus to the global blockchain community and crypto-asset space. Previously, she worked as Chief Internal Auditor at the Hellenic Financial Stability Fund, as Associate Group Audit Director at the National Bank of Greece (NBG)  and as Enterprise Risk & Assurance Services Senior Manager at Deloitte. She is a member of the Global Board Ready Women club and has served as a Board member of the Athens Chapter of ISACA, as a member of Hellenic Corporate Governance Council working team that revised the governance code for the Listed Companies in the Athens Stock Exchange, and as a member of ENISA Cyber insurance policy working team. Marisa occasionally gives lectures at the National and Kapodistrian University of Athens, the Athens University of Economics and Business, The American College of Greece, as well as at the Central Bank of Greece and the Central Bank of Egypt, while she is often invited as a speaker at professional conferences and international summit meetings. She holds a postgraduate studies certificate on Blockchain Strategy (Oxford University, Said Business School), an MSc in Information Management (University of Sheffield, UK) a Bachelor’s degree in Business Administration (Deree - The American College of Greece) and several professional certifications (ISO 27001 LA, CIA, CISA, CCO, CAML, CRMA).

Martin Massey
UK/EU Regional Chief Risk Officer, Enstar Group

Martin joined Enstar Insurance Group in early 2019 as their UK/EU Regional CRO  to support Enstar’s regulated non-life insurance subsidiaries to meet the requirements of the local Boards and regulators and well as supporting the organisation's strategic objectives. He is responsible for Enstar’s Emerging Risk management framework from a global perspective as part of enhancing and embedding the Group Enterprise Risk framework. His previous two roles were in the Middle East In the UAE and Qatar where he was the Regional Practice Leader for Marsh’s ERM consulting services in the MENA region and the Chief Risk Officer for Al Koot Insurance where he designed their ERM framework including gaining their first S&P credit rating.

Martin has been an active member of the Institute of Risk management for over 25 years in which will be chairing their new Climate Change Special Interest Group and in 2018 co-authored the practitioners guide on Horizon Scanning through the Innovation SIG . He is a recognised trainer, lecturer, workshop facilitator and conference speaker and taught Enterprise Risk management at Georgetown University in Doha through their community programme.

Ken Simons
Transformation Consultant, M&G plc

Ken Simons is a Transformation Consultant at M&G plc, Ken is currently Programme Director of the GRC programme at M&G. Prior to this role Ken has had operations, technology and transformation leadership roles at organisations including JPMorganChase, UBS and Barclays. The roles have covering various areas of financial services including Legal & Compliance, Fund Management, Exchange Traded Derivatives, Middle Office Operations and Data Management.  Ken has a Bachelors Degree in Engineering from Oxford Brookes University and a Masters Degree in Software Engineering from Birmingham University.

Paul Mather
Global Design Authority NextGen ERP, Shell

Paul has held several roles in Shell since joining in 2006 with a primary focus on Governance, Risk and Controls and was until more recently the Group Enterprise Risk Manager (ERM) for Shell.  He is a recognized thought leader on how to pragmatically embed and drive value with risk frameworks and approaches across an organization.   Paul believes that whatever organization you work for, you need to understand the business and you need to understand the value-chain, and only then can you start to think about providing meaningful advice and support as it relates to risk.  To be effective in risk management, risk needs to be embedded in the mindset and behaviors across the organization.  Risk managers need to be inquisitive and comfortable forming relationships with different levels of the organization.  Paul is a Chartered Accountant by background and prior to this gained a PhD in Chemical Engineering.

Mark Barlow
CEO, AppLearn

CEO and Founder of AppLearn. Mark is a successful Entrepreneur with a vision to make the future of business easy to use for everyone. His current passion is advancing the IT space to help global businesses realize their investment in digital transformation and thrive.

As a successful Business leader with extensive IT experience, Mark Barlow founded AppLearn to solve a comprehensive global problem. Digital transformation failure when it came to achieving goals. Mark pioneered innovative cloud platform, ADOPT, which enables successful digital transformation and empowers the future of business.

Amongst other achievements, Mark partook in a discussion on the challenges of building a digital tech business in the UK at 10 Downing street, hosted by Lord Francis Maude and Chief Technology Advisor Daniel Korski. In addition, AppLearn were selected to attend a celebration of the ‘Best of British Technology’ at Buckingham Palace in June 2014.

Andrew Barlow
VP Product Strategy, AppLearn